The debt collection arena has come far from serving as mere financial services for enterprises to outsourcing collections and serving as a point of contact for consumers in paying off debts, per the soaring innovations in the European economy. The advent of digital intervention has reshaped varied sectors, where debt collection space is no exception, opening up formidable opportunities to establish efficacy in debt collection practices. Digitisation and globalisation-driven transformation in consumption and payment habits are critically taming and uplifting the debt collection paradigm for a better future.
Harnessing modern debt collection strategies in the European arena aids in effectively mitigating the shortcomings, thereby accelerating the efficiency of collecting debts. As a result, nearly 50 percent of European businesses opt for digitized services to collect delinquent debts in real time. The European debt collection market space is anticipated to soar up to 2.23 billion USD in 2027, with a proven compound annual growth rate (CAGR) of 11.1 percent.
Key factors like European financial climate conditions often determine debt collection agencies’ efficiency. Hence, economic consistency, like sparing inflation rates and fluctuating interest and growth rates alongside disposable income, typically reshapes the components of the debt collections arena. Wherein opting for critical digital technologies like omnichannel outsourcing, artificial intelligence (AI)-driven, business intelligence, and analytics are boosting efficacy in the debt collection process.
In this edition of Financial Services Review, we present debt collection agencies at the revolutionary forefront of improving the efficiency of debt collection for creditors in the European financial market. Featured companies, emroc, and Iuris Justitia Creditor, proffer various measures to increase efficacy scores within the industry. These companies are dedicated to assisting businesses and individuals in collections of delinquent debts past the due date with proven efficiency throughout the continent.
The magazine also includes insightful opinions of Tomasz Serwan, Investment Director, Alior Bank [WSE: ALR], and Matthias Fengler, Head of Finance & Controlling, N26, imparting profound knowledge and experience in the debt collections arena. We hope these valuable insights from industry leaders featured in this edition will assist you in making informed decisions for your businesses.